Have a consumer complaint or need guidance with a grievance? Share your concern with us. Our team can review the information you provide and help you understand possible next steps.
A few things to know before you send your enquiry.
Include the purchase or service details, dates, a description of the issue, previous communication and the resolution you are seeking. Avoid sharing unnecessary sensitive information.
Yes. If enabled by the website, you can attach a PDF, JPG or PNG document within the stated file-size limit. Remove sensitive information that is not needed.
Submitting an enquiry is not the same as filing a complaint with a regulator, court or government portal. A resolution is not guaranteed.
No. KanooniHelpConsumer.com is an independent consumer assistance platform and is not a government department or official government grievance portal.
Share your concern clearly so the next steps can be considered based on the information available.